Does Veo do eye exams?

Since we are a more retail based operation, we don't administer eye exams on site. However, if you need some recommendations of reputable eye doctors in San Francisco give us a call and we'll recommend a few in your area. 
 

Does veo take any eye insurance?

Nope. NO. Absolutely NOT. And we never have. We like to keep quality up! And instead of having your glasses be #1 of 10,000 at those insurance labs, we like to keep everything in house so we can monitor the process closely and have glasses look they way they're supposed to as well as give you optimal vision.
 

Does veo have any other locations outside of san francisco?

Not yet, but check back!
 

Do we sell online?

All Veo products are sold only in store. If you've visited one of our locations & found a frame you loved, we'd be more than happy to ship to you anywhere. Contact one of our shops and our opticians will guide you through the purchasing and shipping process. 
 

What if my prescription feels off?

We offer a 90 day lens guarantee which means that if your prescription feels off, we'll fix it within the 90 day period even if it's a completely new prescription. It is a free one time Dr.'s redo that excludes any upgrades or lens material changes or add ons.

Do you do eyeglass repairs?

We always try! Bring your beloved specs by the shop and one of our opticians will assess the damage and let you know what needs to be done. Sometimes we can fix them in house and sometimes we might need them sent off for repair.

When will my glasses be ready?

Our timeline is about 2-3 weeks, give or take a week, from when you purchase your new RX specs or sunnies! If there are any limited edition or custom orders, then please allow 4-8 weeks for preparation. All frames are ordered new and lenses are custom ordered for the frame and to your unique measurements. Great glasses can take time, but we will try and get them to you as efficiently and perfectly as possible! If you have time constraints, please let us know and our opticians will try to best accommodate your needs!